cloud phone

Why your business should use a cloud phone system

Posted on: April 27th, 2020

Businesses are continually adapting and growing, and their phone systems need to change with them. With traditional on-premise phone systems, this can be very costly with higher setup and maintenance costs. Cloud phone systems enable businesses to manage communication in a far more streamlined and cost-effective way. Here’s why your business should use a cloud phone system.

Mobility and continuity

One of the most significant reasons why businesses chose cloud phone systems is for the mobility and continuity they provide for employees. Instead of being delivered through traditional phone lines, cloud phone systems are provided through the internet. Businesses can stay connected, even outside the office or working remotely. Workers can access the phone systems and all its traditional features (such as call routing and conference calls) from anywhere with an internet connection, using their smartphone or laptop. The flexibility of being able to access this from any location helps people achieve a greater work-life balance while maintaining a connection with team members.

Flexibility to scale up or down

Nobody knows how their situation is going to change. A cloud phone system gives businesses the flexibility to scale up or down as needed. New extensions can be added as necessary to accommodate a new employee or an increase in call volume. You only pay for the extensions that are required and can deactivate as necessary.

Cost savings

Paying for a traditional system involves significant upfront costs, whereas cloud systems tend to require monthly service payments. There is no need to spend money on expensive hardware, infrastructure and maintenance that are traditionally expected.

Enable additional features when required

With a cloud phone system, your business can pick and choose which features they need. Plus, any additional features that you come to need can be turned on and off with ease. This allows businesses can accommodate busy periods, for example, by adding premium call functions to decrease missed calls.

At Tango Technology, we can provide you with the equipment and ongoing technical support to get your cloud phone systems up and running. Contact us today to assess your current telecommunications systems and hang up your overpriced phones.

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